Giving great pieces a second adventure
Our commitment to uncompromised craftsmanship stands the test of time. Through Canada Goose Generations you can shop used and pre-loved pieces that deserve to continue their journey.
Our Craftsmanship
Designed with purpose and informed by the rugged demands of the Arctic, Canada Goose products are made with the highest quality materials and craftsmanship, to protect you in some of the most extreme weather conditions.
Your Satisfaction Guaranteed
Our Shipping Policy
We offer complimentary Standard shipping on all Canada Goose Generations Products within your country.
Our Return Policy
At Canada Goose Generations, we are committed to the quality of our products and the satisfaction of our customers. Items must be returned online within 15 days of purchase, and the return shipping cost will be deducted from your refund.
Our Limited Warranty
When you’re busy chasing adventure, we recognize that accidents can and do happen. We're glad to offer a 1 year Limited Warranty Program on all Canada Goose Generations items. Find out more about our Warranty Program here.
FAQs
Where do you ship Canada Goose Generations items?
At this time, you must have a shipping address in Canada or the United States to purchase items from Canada Goose Generations.
Canada Goose Generations is available to purchase exclusively through generations.canadagoose.com as of January 2023.
How long does it take to process and ship an order?
Your order will be processed in about 3 business days with an additional 3-5 business days for shipping. That means it should arrive in your hands in about a week.
How much does shipping cost?
Good news: Enjoy complimentary Standard shipping on all Canada Goose Generations orders within your country (Canada or the United States)
Can I return or exchange my Canada Goose Generations items?
At Canada Goose Generations, we are committed to the quality of our products and the satisfaction of our customers. Items must be returned online within 15 days of purchase, and the flat $25 return shipping cost will be deducted from your refund. You can start your return here.
We are unable to offer exchanges on Canada Goose Generations orders.
How do I know what condition my Canada Goose Generations item is in?
All Canada Goose Generations pieces are quality checked to ensure that they are functionally perfect. Any items that don't perform to our standards or have excess signs of wear won’t appear on our site.
We want to give you full transparency on the condition of each piece, so if an item has minor signs of wear, we'll let you know.
We sort gear into four categories; Excellent, Very Good, Good, and Fair. When browsing Canada Goose Generations, always be sure to check the item's condition in the details section — each item is individually assessed, and any minor flaws will be listed.
Can I order a product in one country and have it shipped to another country?
Today we only offer shipping within the same country. If you purchase an item in Canada, you would need a shipping address in Canada. (And if you purchase an item in the United States, you would need a shipping address in the United States)